Overview
- County or Region: United States
- Industry: Manufacturing /Packaging
- Customer Profile:
BWAY Corporation has served the container industry for more than 100 years. Through
partnerships with their customers, progressive packaging solutions, and their unique
brand of service, BWAY has evolved into a corporate packaging leader with annual
sales exceeding $800 million.
- Business Situation:
BWay found that many of their management processes for documents, policies, and
procedures needed to be automated to increase efficiency in auditing and compliance.
Unknown to BWay was what forms were needed and how they should be filled out as
well as time lost trying to complete manually filled out forms.
- Solution:
Innovative Architects used Microsoft SharePoint, InfoPath 2007 and Enterprise Search,
Active Directory integration, workflow, security, compliance, and governance to
create a feature rich web portal solution.
- Benefits:
• Lower support and maintenance costs
• Increase in management ability
• Reduced commercial, legal, and security risks
• Accessibility of workflows by any designated staff member
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Case Study
- Situation
BWAY Corporation’s formal change management process for documents, policies,
and procedures were reviewed for SOX compliance. As a result, the auditing team
determined many of the processes needed to be under the annual SOX audit. BWAY’s
current manual auditing system consisted of Microsoft® Office forms and documents
that lacked the automation capabilities needed for audit and compliance efficiency.
BWAY faced several challenges such as: unsatisfactory knowledge of how the forms
needed to be completed and “what” forms were needed, insufficient information
due to manual processes that did not mandate required information be completed,
and manually searching for the appropriate approvals in the correct hierarchical
order.
- Solution
The Innovative Architects team built a feature rich web portal solution based on
Microsoft® Office SharePoint and Microsoft® InfoPath 2007, and utilizing Enterprise
Search, Active Directory integration, workflow, security, compliance, and governance.
BWAY’s goal was to use the Microsoft® Office SharePoint Server for form entry,
workflow routing, and approval tracking. With help and support from the BWay team,
IA customized standard reports, delivered via web page, to communicate the status
and priority. Four forms and workflows were included in the first phase. The workflow
solutions framework was constructed to easily add additional processes including
change management requests, security change requests, deployment documentation for
production, and quality assurance/ testing sign-off forms. In some cases several
forms were integrated into a single automated process.
- Benefits
• Lower support and maintenance costs
• Increase in management agility
• Reduced commercial, legal, and security risks
• Accessibility of Workflows by any designated staff member
- Software and Services
• Microsoft Office SharePoint Server
• Microsoft Office
• Microsoft Windows Server
• Microsoft SQL Server
• Microsoft .Net Framework
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