Pepsi Bottling Ventures

Implementing BizTalk SAP Integration Adapter to Streamline Communication

Pepsi Bottling Ventures, the largest privately-held bottler for Pepsi-Cola products in North America, operates in 20 bottling and distribution centers in North Carolina, South Carolina, Virginia, Delaware, and Maryland. Pepsi Bottling Ventures was officially established in 1999 and now serves over 8 million customers and continues to grow.  PBV seeks to “maximize long term shareholder value by remaining an industry leader in terms of growth, profit, and customer service.

Pepsi Bottling Ventures first reached out to Innovative Architects in 2015 to upgrade from BizTalk Server 2004 to BizTalk Server 2013 R2. IA partnered with PBV to manage the upgrade and deliver the final product.  With the upgrade, PBV could utilize BizTalk B2B interactions via EDI.  With IA’s help, electronic purchase orders and invoices could seamlessly transfer from PBV to trading partners, eliminating the previous delays and miscommunication experienced.

PBV then reached out to Innovative Architects again to set up a new trading partner via BizTalk, Harris Teeter Supermarkets. Per PBV’s request, IA took the task on independently, completing the entire project from the initial discussions with Harris Teeter through development, deployment and testing.  IA’s continuous knowledge of PBV’s systems allowed for the entirety of the project to be completed without PBV’s assistance, freeing up their internal resources.

Most recently in 2017, PBV sought out IA again to help evaluate current BizTalk servers to see if a support system SAP upgrade would be compatible. IA made sure the NCo connector would continue to support EDI transfers, ensuring that customers were not affected and PBV did not lose income. Through the multi-year project, IA has also been able to tighten security standards for PBV, providing further protection and satisfaction.

Over several years, Innovative Architects and Pepsi Bottling Ventures have formed an enduring relationship that allows IA to quickly and efficiently meet PBV’s current and  future needs.

  • seamless communication
  • resolved issue of delayed shipments and payment
  • tightened security standards
  • partner as experts in EDI
  • long-term relationship and knowledge of systems
  • issues solved faster by IA due to expertise

The long-lasting relationship that Pepsi Bottling Ventures has formed with Innovative Architects has been a mutually beneficial partnership since the very beginning, and we hope to continue this relationship for years to come. IA first came in our doors in 2015, and we quickly realized how genuine, committed, and knowledgeable the consulting team was. They listened to the issues we were facing and really took the time to understand our concerns, allowing for us to give them the entire scope of our concerns. The migration to BizTalk 2013 R2 allowed PBV to easily conduct EDI transfers with our trading partners, and we always felt we had the support of IA when in need. We became so comfortable with the IA consultants and trusted them with our business, so it only seemed natural to ask them to set up our trading partner, Harris Teeter Supermarkets. IA handled the task with expertise and freed up our IT department’s time and energy. Our relationship with IA is truly that- a relationship. PBV could not ask for a better or more professional and proficient consulting firm to help with BizTalk.
- Jeff Moore, COO, Pepsi Bottling Ventures